Refund policy

Return & Exchange Policy

At Love It! Skin & Hair, each product is handcrafted in small batches using natural ingredients to ensure freshness, quality, and care. Because our items are made for personal use on the skin, hair, and scalp, we cannot accept returns or exchanges once an order has been shipped.

This policy helps protect our customers by preventing contamination and ensuring that every jar, bottle, and gloss you receive is brand-new and untouched.

Before You Order

Please review product descriptions, ingredient lists, and usage directions carefully prior to purchasing.
If you have allergies, sensitivities, or questions about a product, we’re happy to help you find your best match before checkout.
You can contact us anytime at cg@loveitskinandhair.com.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 3 business days of delivery.
Send an email to [insert email] with your order number, a brief description, and clear photos of the issue.
We’ll review and replace the item or issue store credit if applicable.

Final Sale Items

All Love It! Skin & Hair products are final sale.
Due to the handmade nature of our products, slight variations in color, scent, or texture may occur — this is normal and part of what makes each batch unique.

Thank You
Your support allows us to continue creating high-quality, small-batch products made with care, integrity, and love.
We truly appreciate your understanding and trust in our brand.